How to receive real-time user feedback, error reports and requests for new features?
Intro
Listening to your users’ feedback is crucial to constantly improving your service. With EveryLog, you can receive real-time feedback from users, manage detailed error reports, and monitor new functionality requests. This open communication allows you to satisfy users’ needs, improve the user experience, and maintain high quality standards in your service.
How it works
EveryLog registers in detail system errors, user interactions, and new functionality requests. Using this data, you can analyse user feedback in real time, address errors rapidly, and plan the implementation of new functionalities based on users’ needs.
- Create account: visit the official EveryLog website and register to create an account. You will need a valid email address and a secure password.
- Create project: after logging in, create a new project in your EveryLog account. Assign a meaningful name to the project for easy identification.
- (Optional: create user groups): If necessary, create user groups within your project. This step is optional and depends on your specific needs. You can organise users into groups based on roles or authorisations.
- Connect your application with EveryLog using the programming language of your choice: now, you need to connect your application with EveryLog. You can do this using your preferred programming language. Follow the EveryLog documentation for detailed instructions on how to do this in your preferred programming language.
- Download the app and view notifications and metrics: users interested in notifications and metrics can download the EveryLog app to their device. After installation, they can access the project and view all the notifications and metrics you have implemented.
Advantages of using EveryLog
Timely response: face errors and answer user requests in real time, demonstrating an immediate commitment to the client’s satisfaction.
Improved user experience: implement new user-requested functionalities, therefore improving the user experience and their satisfaction.
Contextual feedback:
analyse contextual data provided by EveryLog to better comprehend user feedback and make informed decisions.
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