How to notify customers about orders, including order status updates and shipping details?

Intro

Prompt and precise communication with customers is vital for ensuring a positive shopping journey. EveryLog enables you to inform your customers about their orders in an efficient and tailored manner, offering real-time updates on order status and shipping details. Keep your customers well-informed and assured throughout the purchasing process.

How it works

EveryLog meticulously documents each stage of the order process, encompassing confirmation, fulfillment, and dispatch. Leveraging this data, you can dispatch personalized and timely notifications to customers via diverse channels like email, push notifications, or SMS.

• Create account: visit the official EveryLog website and register to create an account. You will need a valid email address and a secure password.
• Create project: after logging in, create a new project in your EveryLog account. Assign a meaningful name to the project for easy identification.
• (Optional: create user groups): If necessary, create user groups within your project. This step is optional and depends on your specific needs. You can organise users into groups based on roles or authorisations.
• Connect your application with EveryLog using the programming language of your choice: now, you need to connect your application with EveryLog. You can do this using your preferred programming language. Follow the EveryLog documentation for detailed instructions on how to do this in your preferred programming language.
• Download the app and view notifications and metrics: users interested in notifications and metrics can download the EveryLog app to their device. After installation, they can access the project and view all the notifications and metrics you have implemented.

Advantages of using EveryLog

Informed customer: keep your customers informed about every step of their order, providing them with confidence and security in their purchase. Reduced customer queries: reduce customer calls and emails asking for order updates, thus improving customer service efficiency. Customer satisfaction: offer a smooth shopping experience, increasing customer satisfaction and the likelihood of future purchases.

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